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Say Goodbye to Multiple Scheduling Providers

The flexibility they demand with the coverage you want—no matter how you schedule your workforce.

Proven Scheduling Solutions For Every Employee

All the benefits of one solution provider to meet the unique needs of every employee in your business.
Manager Dynamic Scheduling Task View Demand

Scheduling to Meet Ad Hoc, Flexible, or Consistent Coverage

  • Create schedules, assign weekly schedules, or implement rotating shift patterns across multiple weeks
  • Enable work patterns that distinguish between mandatory work times and periods when employees have flexibility
  • Easily update schedules to meet one-time or ad hoc changes, whether planned or last minute

Scheduling to Meet Fixed Labor Demand

  • Create schedule models that define the jobs that need to be performed in each shift and the headcount for each job
  • Manage seasonal changes, maintenance periods, or situations that require variations in headcount and/or skills
  • Dynamically verify current skills, certifications, and licenses before an employee is assigned to a shift

Scheduling to Meet Highly Variable Demand

  • Leverage labor forecast data to optimize schedules for highly variable staffing needs, even at shorter intervals (e.g., 15 minutes)
  • Schedule top talent during peak hours and pair them with less-experienced employees to accelerate training
  • Align employee breaks with lulls in planned activities or customer volumes while remaining compliant
Manager Dynamic Scheduling Task View Demand

Strengthen Your Employees’ Experience by Giving Them More Control and Flexibility

Attract and retain top talent by respecting the individual needs of your employees—providing them with flexible options to resolve conflicts and coordinate personal and work obligations themselves.

Provide options for employees to manage their availability and plan time off for consideration in the scheduling process

Allow employee-initiated shift swap requests to resolve conflicts (with options for manager approval or rules-based auto approval)

Enact flexible work arrangements that communicate when employees must be working and when they have more flexibility

Adapt Quickly to Changing
Conditions

No matter how well you plan, the unexpected can still happen. As conditions change or new trends emerge, organizations can easily update and communicate schedules to keep disruptions to a minimum and create a better employee experience.

Labor Scheduling

Monitor planned schedules against updated labor forecasts to ensure planned coverage meets business demand

Easily adjust activities and breaks to balance operational peaks and lulls in labor demand across different areas

Quickly find and automatically contact qualified and available replacement workers to fill vacant shifts when unplanned absences occur

Labor Scheduling

Mitigate Compliance Risks

Grievances, complaints, and lawsuits are costly and disruptive to the organization. With the WorkForce Suite, you can confidently comply with scheduling rules while improving employee’s experience.

Adhere to legislative, contractual, and union work hour limits and required meals, breaks, and rest periods

Ensure employees’ skills, licenses, and certifications are up to date before placing them on the schedule

Provide fair and predictive schedules that meet organizational needs and adhere to schedule publication and update rules

Resources

BLOG
SCHEDULING: CORE TO THE DESKLESS WORKER EMPLOYEE EXPERIENCE

INDUSTRY RESEARCH
VENTANA RESEARCH: SCHEDULING SIMPLIFIED, THANKS TO WORKFORCE MANAGEMENT PLATFORMS

DATASHEET
WORKFORCE SCHEDULING: ENGAGE EMPLOYEES, SATISFY CUSTOMERS, AND SUPPORT CHANGE

MLSE

CUSTOMER SUCCESS STORY
WORKFORCE SOFTWARE GAINS FANS IN MLSE EMPLOYEES WITH AUTOMATED AND EFFICIENT TECHNOLOGY

Ready for Your Personalized Demo?

Experience for yourself why the WorkForce Suite should be your number one choice for creating schedules that delight both your employees and customers.

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