Scheduling
Scheduling: One Approach Does Not Fit All
In today’s competitive market, you can’t afford to take a one-size-fits-all approach to scheduling.
With the WorkForce Suite, you don’t have to.
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Better Together
Every Schedule—From Consistent to Highly Variable
Ditch the need for disparate scheduling solution providers to address the unique scheduling needs of each area of your business. Whether schedules are consistent, flexible, or highly variable, the WorkForce Suite has all your scheduling needs covered without compromise.
- Streamlined assignment of shift patterns at any interval with the ability to adapt schedules to suit “real life”
- Build conforming schedules to account for employee qualifications and preferences, work hour limits, and other constraints
- Optimize staffing using forecasted demand for each area of your business and measure against key performance indicators to achieve and exceed expectations
- Offer flexibility while ensuring the coverage you need by establishing core hours and outer limits for working hours
Enable the Ultimate Customer Experience
Regardless of your industry, great customer service is likely a top pillar to your success. To achieve this, you need your people where and when your customers need them. Drive the ultimate customer experience with the WorkForce Suite by optimizing schedules to:
- Account for fluctuating demand such as variable foot traffic, seasonal changes in production, promotional events, and much more
- Place top performers during peak hours to maximize performance and productivity
- Enable knowledge transfer and mentorship between top performers and those with less experience
- Schedule employee meals and breaks outside of peak hours while still complying with legal constraints
Eliminate Your Compliance Risks
Grievances, complaints, and lawsuits are costly. Confidently comply with scheduling rules and enhance the employee experience by:
- Adhering to legislative, contractual, and union work hour limits and required meals, breaks, and rest periods
- Ensuring workers have the skills and certifications required to perform each role
- Planning and publishing schedules well in advance to meet fair and predictive scheduling legislation and standards
Delight Employees with Collaborative Scheduling
Drive employee engagement with employee self-services tools that give them the freedom to plan their personal lives around their work obligations, including:
- Options to communicate when they aren’t available to work
- Allowing employees to initiate shift swap requests with optional manager approval
- Account for time-off requests as part of the scheduling process
- Publishing schedules in advance so employees can more easily coordinate personal and work obligations
A Clear View of the Future from Every Angle
With its dynamic approach to viewing and managing schedules, the WorkForce Suite has changed the scheduling game with:
- Highly flexible grouping and filtering options to tailor the experience to your users’ needs
- Ability to view schedules and identify staffing gaps for a single day or up to longer periods of months for planning
- Publishing with version control, audit capabilities, and onscreen indicators to quickly identify changes
- Ability to assign one or more tasks per employee per shift to minimize idleness and maximize productivity
Better Together… Labor Demand Forecasting and Scheduling
It can feel a bit like walking a tight rope when it comes to balancing staffing needs and achieving your goals. Remain steady and confident by combining labor forecasting and optimized scheduling to achieve even greater results.
