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Canada’s largest trade show and convention facility to leverage EmpCenter® to address unique labour scheduling demands

Livonia, Michigan – March 29, 2011 – WorkForce Software, the leading provider of workforce management solutions for organizations with complex labour policies and stringent compliance concerns, announces that the Metro Toronto Convention Centre (MTCC) has chosen its EmpCenter suite to automate workforce management activities across the entire organization.

Boasting more than 600,000 square feet of exhibit and meeting space, and hosting a diverse array of events throughout the year, MTCC saw an opportunity to streamline operations through greater visibility and control over critical time and labour, scheduling, and compliance activities. Limitations from a previous workforce management system necessitated that MTCC employees manage several time-consuming manual efforts. However, after careful evaluation of potential replacements, MTCC selected WorkForce Software’s EmpCenter as the only solution capable of meeting their diverse needs.

“Our business needs are complex and dynamic, and we were skeptical that there was a system on the market able to accommodate our needs,” commented Bill McDonald, MTCC’s Director of Technology Services. “The extreme flexibility of the EmpCenter suite was central to our selection of WorkForce Software, but we also considered the strong relationship that has developed between our teams. There is great cultural alignment between our organizations, and we look forward to the partnership.”

Organizations such as MTCC – major conference centres, as well as stadiums, hotels, and casinos – have highly complex scheduling and workforce management needs that cannot be addressed by commodity-class time and labour systems. Staffing requirements can change by the day – and even the hour – as venues ensure that the right employees, with the right mix of skills and experience, are on hand to manage each event among the hundreds that the venue hosts each year. Using EmpCenter, MTCC will be able to more effectively schedule employees based upon the unique nature of each event, quickly and equitably fill vacancies in schedules, and more effectively track time and labour activities for holistic reporting and real-time insights that drive continual improvement.

“The Metro Toronto Convention Centre is a renowned leader in its industry, handling a high volume of events with an ever-changing mix of staffing and skill requirements, and making it all appear seamless to the millions of guests each and every year,” added Kevin Choksi, CEO and Co-Founder of WorkForce Software. “This high level of complexity is a perfect fit for our EmpCenter suite, and we look forward to supporting MTCC’s current and evolving workforce management needs.”

Metro Toronto Convention Centre represents the most recent addition to a growing list of Canadian clients using the EmpCenter suite to manage time and attendance, employee scheduling, and other critical workforce management challenges.

For more information, visit or contact us at (877) 493-6723.

About WorkForce Software

WorkForce Software, Inc. is the leader in workforce management solutions for organizations with complex policies and compliance concerns. Its EmpCenter suite enables strategic HR by automating and streamlining interactions between the employer and its workforce, enabling organizations to better manage payroll and processing costs, help ensure compliance with provincial and federal regulations, and increase the productivity and satisfaction of their employees. The EmpCenter suite is composed of numerous applications aimed at addressing an organization’s end-to-end workforce management needs, including time and attendance, leave and absence management, labour scheduling, and labour analytics. WorkForce Software’s diverse customer base includes large employers such as the University of California, Pacific Gas & Electric Company, Activision Blizzard, Duke Energy and BBVA Compass. For more information, visit

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