Over the past year and a half, a lot of emphasis has been placed on the shift to remote work by employees who traditionally work behind desks. But many deskless workers have continued to report to facilities in-person, keeping essential services running throughout the pandemic.
As HCM Technology Report points out, “workers in industries such as airlines, healthcare, oil and gas, retail, and gaming took the brunt of pandemic’s impact.”
But technology advancements like WorkForce Experience can improve the experience of those employees who continue to report to work with capabilities such as two-way communications and real-time workforce data that managers can use to engage staff, capture feedback, and act on employee sentiment.
“Companies can no longer afford to consider solutions primarily aimed at the office worker and must include solutions that work for the entire workforce, especially those who don’t perform their work from behind a desk,” says WorkForce Software CEO Mike Morini.
Along with details about WorkForce Experience and modules for labor forecasting, scheduling, and insights, HCM Technology Report also discusses our recent Workforce Experience Gap Study, which revealed a significant disparity between how employers and workers perceived the quality of the employee experience and the technological support provided to them at work. (The global survey was conducted by Pollfish on behalf of WorkForce Software and surveyed 1,300 employees and 1,420 employers from various industries and organizations.)
To learn more about the new additions to the WorkForce Suite and our recent study, read the full article below.