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“Greater competition, increasing consumer demands, a tight labor market, new compliance legislation, and a workforce expecting more from employers — all are making life difficult for retailers around the world.”   

Sound familiar? Of course it does. The truth is “upheaval” is the standard state of business.   

Mike Morini, CEO of WorkForce Software, explains how it is up to managers and C-level executives to create disruptions or keep up with them, and that means capitalizing on the art of the possible with the latest technologies. 

“The business world will always come with its own set of challenges. If it weren’t challenging, it wouldn’t be business,” Morini says. “But it’s important that organizations don’t make things harder than they need to be.”  

In the modern era of interconnected technologies entwining with all aspects of everyday life, advanced workforce management programs are a necessity to keep your operations efficient, your workers productive, and your customers satisfied. 

Workforce management is the discipline where HR, scheduling, payroll, and communications all meet. It’s the facilitator of employee experience (EX), supporting how a worker interacts with their employer. Modern workforce management solutions have digitized and automated these processes. 

“As modern workforce technologies become more prevalent and sophisticated, they save time and improve operations to such a degree that it will soon be difficult to remain competitive without them,” Morini says. 

The most important investment to any successful organization is an engaged employee. As many industries — especially the retail industry — lost key team members due to the Great Resignation, organizations are looking to improve employee experience. 

Morini adds, “It’s time to enable your crew to do the best work possible by letting an advanced workforce management system support your workforce goals.”