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WorkForce Software Labs

WorkForce Software Labs

WorkForce Software Labs combines all key innovation areas within our business under one umbrella.

It allows us to think big, challenge the established norms, and search endlessly for the next wave of workforce management innovation alongside our customers.

Many channels and inputs including:

  • Customer Feedback and Engagement
  • Industry Specific User Groups
  • Community Ideas Portal
  • Customer-Led Innovation Team
  • User Experience Initiatives
WorkForce Software Labs

OUR INNOVATION DNA

1999
First enterprise ready rules-based time and attendance solution
2005
Multiple assignments enables support for the growing trend of flexible working
2009
Enterprise ready WFM available in the cloud + first integrated fatigue management compliance solution
2010
First integrated leave case management solution
2012
First rules-based scheduling with automated shift offering
2013
Schedule optimizer and schedule quality score enable new levels of workforce productivity
2018
Next generation mobile crew management and time collection solution
2019
Launch of the WorkForce Suite including the HUB employee experience, AI powered WorkForce Assistant, and Dynamic Scheduling
2020 Q1
Labor forecasting reimagined with an industry first Machine Learning approach
2020 Q3
Conversational AI via digital assistants—Google, Siri, Alexa etc.
2021 Q1
Integrations Market Place supporting unlimited connections to the HCM ecosystem

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