Why Investing in Technology to Improve Employee Experience Is Top-of-Mind
But it’s still not business as usual for many organizations.
Despite employees adapting to new ways of working, employee burnout and resignations (not to mention COVID fatigue) are at an all-time high. Now, many organizations are looking to technology to improve employee experience.
In May and June 2021, SAPinsider surveyed 111 members of its community. The goal was to discover what workplace experience strategies and employee experience best practices were being considered and implemented to improve employee experience at their organizations.
Here are some key insights on how human resources (and other departments) can improve employee experience and what’s driving their interest in software for improving employee experience.
Why Investing in Workplace Technology to Improve Employee Experience Is Top-of-Mind
Employers Are Increasingly Recognizing the Value of Investing in Employee Experience
Increasingly, businesses understand the importance of a great employee experience and the value of improving it. Organizations cite benefits such as talent retention, increased productivity, employee satisfaction, and revenue driving their interest.
When SAPinsider asked which factors were hindering organizations’ investment in employee experience:
Talent Shortages, Employee Turnover, and Organizational Change Are Causing Employers to Shift Priorities
The challenges of the past year and a half continue to drive investment into organization-wide employee experience initiatives.
According to survey respondents, some of the biggest factors include:
Read more findings from SAPinsider’s Benchmark Report: “The State of Human Experience in the Workplace”
Technology That Makes Work Easy for Employees Plays an Increasing Role in Employee Experience Strategies
Not surprisingly, many of the top tactics taken by respondents to improve employee experience involve technology, with 61% saying the COVID-19 pandemic accelerated the adoption of new technology.
When it comes to addressing employee experience drivers:
As organizations head into 2022 and begin firming up their budgets for the New Year, improving employee experience is a top priority.
There’s a direct connection between EX and productivity—the ultimate goal is providing the means for employees to function at their best, no matter where they’re located.
If you’d like additional insights on improving employee experience at your organization, read more results from the SAPinsider Benchmark Report. Visit WorkForce Software’s Resources page to read our new employee experience guide and more industry research.
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