In today’s business environment, the level of guest service that a hospitality organization provides is critical to its profitability and on-going success. Labor costs are without question a hospitality firm’s largest operating expense, and management is constantly challenged by the balance of payroll cost containment and compromised guest services. To operate at full efficiency, hospitality organizations must equip management with real-time information to monitor staffing, analyze budget performance, and control labor costs.

EmpCenter for Hospitality automates complex time and attendance calculations while providing integrated scheduling tools to match labor resources with the demands of your business such as revenue peaks and valleys, seasonal occupancy trends, or special event fluctuations. EmpCenter for Hospitality fully automates payroll preparation and helps ensure compliance with complex federal, state and union requirements. With this new industry-specific solution, WorkForce Software extends its product line for both current and future customers in labor intensive service industries.

Workforce Software Understands Hospitality

EmpCenter for Hospitality allows service organizations proactively control labor expenses while continuing to focus on outstanding guest service. 

EmpCenter for Hospitality Improves Productivity and Profitability

Time and Attendance

• Flexible work rules engine ensures consistent and accurate calculation of pay policies, payroll hours, and gross pay for hourly and salaried staff
• Automates complex wage calculations, premiums, overtime, OT distribution, holiday pay, and more

Workforce Scheduling

• Automates labor scheduling and helps ensure adequate coverage for all departments and positions
• Accommodates forecasted demand with employee preferences, shift swapping, and vacation bidding options

Activity Based Costing

• Tracks labor costs to specific departments, projects, cost centers, etc.
• Import lookup capabilities from external sources, such as work order systems

Accrual and Leave Management

• Automatically accrues and tracks employee benefits such as paid time-off (PTO) and vacation
• Automates complex eligibility requirements, such as the Family Medical Leave Act (FMLA)
• Supports unlimited vacation, sick, or PTO plans, bank carry-overs and forfeitures

Multiple Assignments

• Supports multiple job positions for an employee with each position having different rules, pay rates, and manager approval

FMLA Manager

• Tracks hours used and automates eligibility determination, alerting managers when an employee has reached its threshold

Point Tracking and Alert Manager

• Automatically alerts managers when labor thresholds or events occur so action can be taken immediately

Policy Compliance

• Supports labor law compliance by applying rules to abide by the Federal Labor Standards Act (FLSA) regulations
• Supports regulations that include weighted average with blended rates, minor laws, meal penalties, piece rate, union policies, FMLA, and more

Flexible Data Collection Options

• Accommodates hourly, salaried, and remote employees by providing a wide array of time collection methods, including badge terminal, biometric terminal, Interactive Voice Recognition (IVR), web clock, and online timesheet

Seamless Payroll Integration

• Seamless integration between your HR and payroll systems
• Automatically transfer pay data to your payroll system
• Decreases the time spent for payroll preparation while increases accuracy and eliminates duplication data entry