WorkForce Software’s success depends on our clients’ success with EmpCenter. We maintain close relationships with our clients throughout the life of the partnership. To maintain those close relationships, we ensure our clients receive the support necessary to keep EmpCenter running smoothly.  Unlike vendors who treat clients like a number, we route most support inquiries for a particular client back to the same support professional previously used, so when you call support you always have someone on the phone with intimate knowledge of your system and its configuration. This helps us find a resolution to your issue as quickly as possible.

We provide our clients with a variety of flexible support packages, allowing them to choose the package that best meets their business requirements. 

• Bronze Support: Basic coverage & product upgrades
• Silver Support: 24/7 coverage & quicker turnaround
• Gold Support: 24/7 premium support for mission-critical environments

To contact support, please call 800-519-8945.