Second Annual Trend Survey Spotlights Employee Absence, Regulatory Compliance and Impact of Economic Issues on HR

Livonia, Michigan and Las Vegas, Nevada – October 3, 2011 – WorkForce Software, the leading provider of workforce management solutions for organizations with complex labor policies and stringent compliance demands, today announced the availability of the 2011 Workforce Management Trend Survey at the HR Technology Conference & Expo, taking place October 3 – 4, 2011 in Las Vegas, NV.

Conducted in conjunction with Workforce Management, a leading publication and online destination serving Human Resource (HR) professionals, the survey provided unique insight into the opportunities and obstacles affecting HR and payroll professionals. Based upon the participation of 800 senior HR practitioners, key findings include:

  • Managing employee absences and adhering to leave policies continue to present challenges
    • 51% of respondents find implementing changes to leave regulations “hard” or “very hard”
    • 57% believe there is increased scrutiny on compliance with leave laws
    • The vast majority (68%) ranked “damaged employee morale” as the greatest impact of non-compliance, ahead of “litigation and fines” (22%) and damage to “brand equity or reputation” (10%)
  • Compliance with HR/payroll policies and regulations drive workforce management activities
    • 67% of respondents stated the top function they rely on workforce management solutions to address is “ensure compliance,” followed by “improve accuracy of time-based data” (52%) and “drive efficiency gains” (38%)
  • Conducting business in a challenging economy continues to weigh on HR operations
    • 83% of respondents indicated their HR technology budget has “remained flat” or “decreased”
    • During the past 12 months: 47% of organizations have not filled vacated potions, 45% have reduced the workforce and 32% have reduced benefits
    • These factors appear to be contributing to employee burnout, as 83% of respondents indicated workers are more fatigued than in previous years (up from 81% in the 2010 survey)

Another interesting finding is that, despite the reliance on workforce management systems for ensuring compliance, only 17% percent of respondents reported that their existing systems provided 100% coverage. Nearly half of the organizations surveyed have commercial workforce management software in place but still require some manual intervention to complete critical time & attendance, absence management, and labor scheduling activities.

“Above all, this survey clearly highlights the challenging position HR and payroll professionals are in today: addressing an increasingly complex set of compliance demands with an inefficient mix of automated and manual processes,” said Kevin Choksi, WorkForce Software’s CEO and co-founder. “HR’s mandate to streamline compliance and lower labor costs requires a broader and more strategic approach to workforce management, enabled by enterprise-wise automation. It’s not just ‘punch-in, punch-out’ anymore, and partial automation appears to be impeding measurable gains.”

For more information, visit WorkForce Software at the HR Technology Conference & Expo (booth #433) or request your copy of the study at http://www.workforcesoftware.com/white-paper.

About WorkForce Software

WorkForce Software, Inc. is the leader in workforce management software for organizations with complex policies and compliance concerns. Its EmpCenter® workforce management suite includes the only client-proven fatigue management solution in the industry, as well as enterprise-grade time & attendance, absence management, staff scheduling, and labor analytics. WorkForce Software’s diverse customer base includes large employers such as AMF Bowling, Blizzard Entertainment, Duke Energy, Newell Rubbermaid, and Pacific Gas & Electric Company. For more information, visit www.workforcesoftware.com.

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Copyright © 2011 WorkForce Software, Inc.

About WorkForce Software

WorkForce Software is a leader in workforce management solutions for organizations with complex policies and compliance concerns. The three founders have more than 60 years combined experience in workforce management and they are still active in the company today.

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