Employee Fatigue, Leave Management and Regulatory Compliance Top List of Human Resource Concerns

Livonia, Michigan and Chicago, IL – September 29, 2010 – WorkForce Software, the leading provider of workforce management solutions for organizations with complex labor policies and compliance concerns, today announced the results of the 2010 Workforce Management Trends Survey at this week’s HR Technology Conference & Expo in Chicago, IL. As Human Resource departments continue to feel the effects of sluggish economic recovery and increased regulatory and business pressures, worker fatigue, and compliance with frequently changing employee leave policies were key topics explored in this year’s survey.

With titles ranging from manager to vice president, more than 800 human resource professionals weighed-in on a diverse range of topics. Conducted in conjunction with Workforce Management magazine (www.workforce.com), the survey yielded interesting, and in some cases surprising insights into the day-to-day challenges faced by HR teams and the organizations they serve.

Employee leave management: An increasingly challenging issue

One of the most critical workforce management functions human resource teams need to address is effectively and accurately managing employee leave. In addition to broad-based national programs such as the Family Medical Leave Act (FMLA), there is also a constellation of state- and company-specific policies to consider, such as pregnancy leave, newborn bonding leave, military leave and others. Given the complex and often overlapping policies, compliance was a key concern highlighted in the survey.

  • Only 27% of respondents indicate they are “very comfortable” with their current employee leave management processes
  • 69% of respondents currently use manual processes to determine which leave type (or types) for which an employee is eligible
  • However, those organizations which automated these decision-making processes were twice as likely to be “very comfortable” with their ability to effectively and accurately manage employee leave

Employee fatigue: “Doing more with less” is beginning to impact business

Given the high rate of unemployment nationwide, most organizations are attempting to maintain productivity with fewer resources. Although this “survival tactic” has helped companies to weather the recession, it is beginning to take its toll on the workforce.

  • Over 60% of all respondents indicated that employee fatigue is a problem today
  • 80% of respondents indicated employee fatigue is worse than in previous years
  • Over 70% of respondents indicated that headcounts are too low and over 50% stated that employees are “overworking themselves for fear of losing their job”

Workforce management: An increasingly strategic function

Given the magnitude and impact of the challenges highlighted in this survey, workforce management programs and practices are viewed as a key strategic function. Over 75% of respondents indicated senior management regards workforce management as a business practice providing value throughout the organization.

“The key message in this survey is that business leaders should not hold on to dated notions of what workforce management is all about,” said Howard Tarnoff, senior vice president of WorkForce Software. “It’s not just time and attendance and it’s not just about getting the paycheck right… both are important, but there’s a broader, more strategic role that workforce management can play within the enterprise.”

For more information, visit WorkForce Software at the HR Technology Conference & Expo (booth #934) in the exhibit hall.

About WorkForce Software

WorkForce Software, Inc. is the leader in workforce management solutions for organizations with complex policies and compliance concerns. Its EmpCenter system enables strategic HR by automating and streamlining interactions between the employer and its workforce. These interactions include time entry, time-off requests, request for personal information, and schedule preferences. By automating these interactions, organizations can better manage payroll and processing costs, help ensure compliance with state and federal regulations, and increase the productivity and satisfaction of their employees. The EmpCenter suite is composed of numerous applications, including Time and Attendance, Activity Based Costing, Multiple Assignments, Absence Compliance Tracker, Advanced Scheduler, and Fatigue Management. WorkForce Software’s diverse customer base includes large employers such as the University of California, Pacific Gas & Electric Company, Blizzard Entertainment, Duke Energy and Compass Bank. For more information, visit www.workforcesoftware.com.

Note to editors: WorkForce Software is a registered trademark of WorkForce Software, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Copyright © 2010 WorkForce Software, Inc.

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