Innovative Workforce Management Technologies Include Fatigue Management and Advanced Scheduling
Livonia, Mich., June 29, 2009 – WorkForce Software, Inc., the leader in workforce management solutions for organizations with complex policies and compliance concerns, celebrates its 10-year anniversary today. Ten years ago, WorkForce Software President and CEO Kevin Choksi initiated and personally funded the company. He solicited the extensive expertise from industry veterans, CTO Mike Knister and VP of Product Management Kathy Cannon, to help build the company. With nearly 50 years of combined experience, they developed a workforce management solution that allows employers to manage their labor efficiently and cost effectively.
“From the beginning, our goal was to exceed our customers’ expectations by providing a configurable system that could easily adopt any organization’s policies and procedures, regardless of the complexity,” said Choksi. “Due to new and changing government regulations, labor contracts, and other compliance concerns, employers were turning to software vendors for help, and over the past ten years we continued to develop solutions that meet current and upcoming industry standards.”
A recent milestone for WorkForce Software is the development of its EmpCenter® Fatigue Management solution, which has been deployed by nearly 70-percent of the nuclear power companies in America. The solution manages compliance with new United States Nuclear Regulatory Commission’s (NRC) requirements that require nuclear power companies to actively manage the “fitness for duty” of their employees.
“In the 40 years I’ve spent in working in the nuclear industry, I’ve learned that understanding and implementing new federal regulations is a slow and arduous process, with a steep learning curve and the Fatigue Management Rule is especially complex due to its many nuances,” said Paul Bemis, project manager for fatigue management at Pacific Gas & Electric Company. “WorkForce is the first company I’ve ever seen engage industry subject matter experts to provide input into the software requirements while studying the law themselves to ensure the product will work correctly the first time. The timeliness and accuracy of the product has been significantly above expectations.”
Managing fatigue is equally critical in healthcare, aviation, rail, and fleet to minimize the risks associated with employees who are not fit for duty. To maintain the safety of employees, and customers in many cases, EmpCenter Fatigue Management ensures employees, such as pilots, nurses, truck drivers, etc., are only on the clock when the rules governing their work hours permit them to be.
Moving into its tenth year, WorkForce Software launched its game-changing EmpCenter Delivered, the only Software-as-a-Service (SaaS) workforce management solution that automates 100-percent of an organization’s labor policies and compliance processes – with no upfront configuration services fees.
“In today’s economic conditions, we felt it was critical to offer organizations a workforce management solution that would provide ROI on day one,” said Choksi. “We owe our success to our customers and the industry we’ve served for the past decade. We are excited to offer a solution that manages complex labor requirements and maintains high performance levels that can support 1,000 to 100,000 employees with no upfront costs.”