CT121: Custom Analytics Reporting

Jun 9, 2017


With details about the data stored in the system, participants will learn the basics of customizing the WorkForce sample universe and how to create and work with WorkForce Analytics reports.


Anyone who will develop ad hoc reports and customize the reporting Universe to work with the data stored in WorkForce.


  • WorkForce Software Essentials
  • CT120 Database Schema and Report Writing Course


Attendees must understand basic database concepts and have basic proficiency in Structured Query Language (SQL)

Delivery Mode

Classroom Training – 1.5-day course

Course Content

Analytics Ad Hoc Reporting

  • Introduction to the integrated Analytics tool
  • Create Charts
  • Work with Blank and Pre-Defined Cells
  • How BusinessObjects and WorkForce are integrated
  • Set up WorkForce to use Analytics

Universe Customization

  • How to use the Universe Design Tool
  • Create a new WorkForce Universe
  • Work with List Values and Conditions
  • Migrate and deliver a custom Universe
  • Troubleshoot common errors


  • Gain knowledge of system setup for Ad Hoc reporting
  • Faster resolution of issues when WorkForce Support is required
  • Become equipped in creating and customizing a Universe
  • Hands-on experience using Analytics and the Universe Design Tool

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WorkForce Software – USA
38705 Seven Mile Road
Livonia, MI 48152
United States


Jun 9, 2017

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