Improving Onboarding with Apprentice Models

by | Nov 21, 2014 | Blog |

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Improving Onboarding with Apprentice Models

Workforce Management and New Hires, Part 2

In our last post, we talked about using your workforce management solution to align new hire scheduling with mandatory training courses. Today, let’s look at another trend in new hire best practices that emerged from the 2014-2015 Trend Survey results: creating apprentice models by using scheduling to pair new hires with your most experienced employees.

This is a trend that spiked most notably in the Manufacturing sector, at 75 percent. Respondents from the Healthcare and Financial Services industries—at 69 percent and 62 percent, respectively—also use this strategy to train and equip new hires. Let’s explore why and consider whether your business could reap similar benefits.

Benefits of Pairing Novice and Experienced Employees

  1. On-the-job training. Employees rarely learn everything they need to know from coursework. Practical, on-the-job training is also essential—particularly in industries like Manufacturing and Healthcare, where even small mistakes can present life-threatening challenges. Using new hire scheduling to pair novice and experienced workers serves to accelerate learning and ensure that your newest employees are fully prepared for all aspects of their work.
  2. Passing on tribal knowledge. Your top performers probably have decades of experience, and if they were to leave your company today, their legacy of hard-earned tips and tricks would walk out the door with them. Commissioning a system of intentionally scheduling experienced workers with new hires preserves that vital tribal knowledge and keeps it right where it belongs: at the heart of your workforce.
  3. Increased safety and security. Pairing new employees with veteran workers ensures that safety is given the seriousness it is due, rather than being treated as an inconsequential checklist item. This is especially important in industries like Manufacturing and Healthcare, where failures can generate serious consequences. In industries like Financial Services, this scheduling practice can ensure that new employees adhere to your organization’s security protocols with precision, so that your client data is protected at all times.

While we’ve referenced Manufacturing, Healthcare, and Financial Services because they stood out in the trend survey data, employers across all industries can benefit from this new hire best practice. EmpCenter Time and Attendance and EmpCenter Advanced Scheduler make it easy to automate these types of organizational policies across your entire enterprise—regardless of you industry or location.

If your organization has used scheduling to pair new employees with your top performers, tell us about it in the comments below.

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About Jennifer Wolf

As Communications Manager, Jennifer Wolf covers workforce management trends and best practices, absence management, and scheduling for WorkForce Software.

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