Global Capabilities
Today’s midsized and large organizations operate within a truly global economy—and this dynamic creates both interesting challenges and significant opportunities for many areas of an organization, especially human resource and payroll functions.
In addition to the ‘traditional’ concerns of globalization (languages, currencies, etc.), there’s also the increasingly critical need to address labor laws and work regulations at a local level. Implementing a workforce management solution that is tailored to the unique needs of each location–without creating multiple ‘one-off’ solutions or cumbersome workarounds—can be a daunting task… unless you’re using WorkForce Software’s EmpCenter® suite.
WorkForce Software architected EmpCenter to take a unique ‘configure, not customize’ approach to meeting a client’s workforce management requirements. Through its easy-to-configure rules engine, EmpCenter can readily adapt to any region-specific regulations, as well as support multiple languages and currencies, without the need for custom code or manual processes. The solution also provides “out of the box” support for common global requirements, such as eight standard languages, including several that use double-byte character sets (DBCS) commonly found in the Asia/Pacific region.
Delivering a solution that adapts to each user’s primary language and currency is critical, but it’s merely one aspect of offering a truly global solution. Organizations select EmpCenter because of its unique ability to automate compliance with any country- or region-specific work rules and regulations, entirely through configuration. This approach empowers organizations to address business needs at a local level without compromising on the benefits of a single, enterprise-wide workforce management solution.
WorkForce Software’s global differentiators:
Domain expertise
Our professional services team has successfully implemented workforce management solutions in more than a dozen countries, and our roster of multinational clients is growing every quarter.
Template-driven localization
We deliver the ability to deploy a core set of rules, regulations and other similar requirements through a template for each country. These configurable templates enable clients to accelerate deployments in new locations while preserving the ability to further configure the application according to site-specific needs.
Full ‘internationalization’
This same template-driven approach makes changing or adding languages a simple configuration tweak, not an entirely new coding effort. Furthermore, this process ensures that currencies, date formats, number formats and other such items, in addition to native language capabilities, are addressed “out of the box.”
Adherence to open standards
Whether you choose data capture via a hardware device, through a web interface, or through a smartphone or other mobile device, you need to ensure you’re not handcuffed to an application that is closed and can only work with proprietary technologies. EmpCenter provides that assurance.
Complete data capture
Collecting data from your entire workforce is essential not just to ensuring labor law compliance… it’s also the cornerstone of strategic HR. Individual employees may work on multiple tasks during the course of the day–each with different managers or different pay rules–and you need to accurately reflect: a) how much time was spent on each project; b) what tasks were completed during that time; c) what was the pay rate for that task, and; d) the accurate bill or payment calculation for payroll processing. If you have a system that captures a complete, accurate, and up-to-date view of the day-to-day activities of your entire workforce, you can begin to make workforce management affect bottom-line results. Optimizing your schedules, labor mix, and labor activities require understanding where the current processes fall short – and that starts with getting a holistic view from a single, global workforce management platform.
Local labor law expertise
Through our network of partner organizations, WorkForce Software can help you to identify the labor laws relevant to workers in any of your geographies, implement the rules within your EmpCenter solution and help to keep appraised–and make the necessary system changes–should those regulations change or new laws come into effect.
